Privacy Policy

This Privacy Policy explains how Crypto 4 Giftcards ("we", "us", "our") collects, uses, discloses and safeguards your information when you use our website, mobile experience and related services (the "Service") to buy or sell digital gift cards with cryptocurrency.

1. Information We Collect

• Account data: email address, display name and authentication identifiers when you create an account.
• Transaction data: gift card brand, denomination, country, order status, delivery email, and the crypto payment address, network and transaction hash provided by our payment processor.
• Sell-offer data: if you sell gift cards to us, the card brand, code, PIN, face value and your payout wallet address.
• Device data: IP address, browser type, operating system, referring URL and interaction logs collected via cookies and similar technologies.
• Support data: messages you send our AI shopper or human support team.

2. How We Use Your Data

• Process gift card orders and deliver codes to your email.
• Route crypto payments through NOWPayments and settle vouchers via Reloadly.
• Prevent fraud, chargebacks and abuse of the platform.
• Respond to support requests and improve the AI shopper's recommendations.
• Comply with applicable legal, tax and anti-money-laundering obligations.

3. Sharing With Third Parties

We share the minimum data needed with trusted processors: NOWPayments (crypto payments), Reloadly (gift card fulfilment), our email delivery provider (voucher and account emails), and our hosting and database providers. We do not sell your personal data.

4. Cookies

We use strictly-necessary cookies to keep you signed in and to remember your consent choices, and optional analytics cookies to understand how the Service is used. You can accept or reject optional cookies from the banner shown on your first visit and change your choice at any time by clearing site data.

5. Data Retention

We keep account and transaction records for as long as your account is active and for a reasonable period afterwards to meet legal, accounting and fraud-prevention requirements. Gift card codes are stored encrypted and are deleted after successful delivery where possible.

6. Your Rights

Depending on where you live, you may have the right to access, correct, delete or export your personal data, or to object to certain processing. Contact us at privacy@crypto4giftcards.com to exercise these rights.

7. Security

We use encryption in transit, role-based access controls and row-level security on our database. No system is perfectly secure, so please use a strong, unique password and never share your gift card codes with anyone claiming to be support staff.

8. Changes

We may update this policy from time to time. Material changes will be announced on this page and, where appropriate, by email.

9. Contact

Questions? Email privacy@crypto4giftcards.com.